Compliments are always greatly received and can be passed on either directly to staff and the SENCO, or formally recorded via our regular questionnaires to parents or in the form of a letter to the Head Teacher. These positive comments will be published on this area of our school website.
We hope that complaints about our SEND provision will be rare, however, if there should be a concern the process outlined in the school Complaints Policy should be followed.
Further information can be found in the Complaints Policy in the School Policies section of your website or by visiting the Durham SEND Information, Advice and Support Service website.
We are working hard to add our SEND information to our website. We will be adding further information to this section as soon as possible and further updates as appropriate. Like all organisations we work hard to continually try to improve what we do. Comments both positive and negative from our parents/carers form a valuable part of this process and we greatly value the comments and feedback from parents/carers and the wider community and always try to act upon them if possible. To this end please find below a contact form on which you can leave any comment about our SEND work. Once submitted your comments will be looked at and a member of staff will reply as soon as possible. Thankyou
If you would like to discuss your SEND requirements in detail please contact the school to arrange an appointment.